Lead Student Support Specialist

3 days ago


Singapore STARCHAMPS EDUCATION CENTRE Full time
Full-Time Admin and Student Care Support Job Opportunity

We are seeking a highly skilled and dedicated Full-Time Admin and Student Care Support professional to join our team at Starchamps Education Centre.

The estimated annual salary for this role is approximately SGD 50,000 - 60,000, depending on experience. This includes CPF contribution, Annual Leave and Sick Leave entitlement, AWS bonus (13th month), good work-life balance culture, positive working environment, and easily accessible location via public transportation.

Job Description:
  • Handling walk-ins, telephone, and email enquiries efficiently.
  • Promoting centre courses and providing course consultation to prospective parents and students.
  • Coordinating and facilitating classes for the centre.
  • Performing general administrative tasks related to student and course registration matters.
  • Supervising homework and spelling for primary school children (primary 1 to 6).
  • Responsible for new students' enrollment daily.
  • Following up on sales enquiries with parents who enquire and collecting school fees.
  • Taking attendance and assigning classrooms to teachers and students for daily courses.
  • Communicating with tutors, parents, and/or students on starting classes or changes in timing, and any other situations that may arise.
  • Taking photos of classes for marketing materials and assisting in creating advertising content.
  • Maintaining a clean and organized workspace.
  • Performing ad hoc tasks as assigned by the manager.
Requirements and Qualifications:
  • Minimum GCE O' Level or equivalent educational qualifications.
  • A minimum of 1 year of relevant working experience in customer service roles would be advantageous.
  • Training will be provided for candidates without relevant experience.
  • 2 Days of compulsory training is required.
  • Must be able to work during the specified hours mentioned.
  • Able to commit to the full duration of the contract (1 year).
  • Must be responsible and committed.
  • Able to work as a team.
  • Possess good working attitude and a keen desire to learn.
  • Bilingual in English and Chinese, with the ability to communicate effectively with Mandarin-speaking parents regarding sales enquiries and school fee collection.
  • Proficient in Microsoft Office and adept with technology.
  • Must love children and be comfortable working around them.
  • Candidates who can start work within short notice will have an advantage.


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