SAP Implementation Specialist
3 days ago
- Manage the operation and support for various HR domain process areas, including Recruitment and Benefits Management.
- Ensure timely deliverables by the system Maintenance Vendor and identify and manage risk and mitigation strategies.
- Track and escalate risks and issues to the PM and Ops Manager and perform project planning with the system maintenance team.
- Seek Ops Manager's approval of system changes and consolidate and prepare submission for Performance Management Report (PMR)/ Post Implementation Review (PIR).
- Manage Change Request (CR), track CR raised, monitor the status of CR from requirement initiation to implementation, and assess impact and solution proposed by the system Maintenance Vendor.
- Provide analysis and consultation services to address operational issues and audit related activities.
- Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.
- Oversee and participate in requirements gathering and evaluate requirements & design solutions with the system Maintenance Vendor.
- Facilitate HR systems training for users and manage Service Request (SR).
- Monitor the progress of outstanding tasks to be completed by the system Maintenance Vendor or users and ensure timely and complete resolution of such tasks.
- Monitor and track the closure of follow-ups for batch job failures and provide support to the system reporting and data patching team on queries from functional perspective.
- Perform project planning with system Maintenance Vendor, Interfacing team, Infra Team, external systems, etc. and propose, document and implement improvements to the current work processes to achieve increased efficiency and effectiveness or tighten audit issues in delivering the maintenance support services.
- At least a Degree in Computer Science, Information System, Science, Engineering or Equivalent.
- Good knowledge of information technology, especially in the areas of SAP HCM ERP.
- Strong writing, verbal communication and presentation skills.
- Good team player, responsible and conscientious.
- Resourceful, independent, responsive and pro-active.
- Proficiency in Office productivities suites such as Microsoft Office.
- Proficiency in ARIS tool is advantageous.
- Good understanding of the data design in SAP HCM is preferred.
- At least 4 years of working experience in information technology of which at least 2 years of working experience in SAP ERP.
- Experience in SAP HCM ERP is preferred.
- Experience in SG Government HCM projects is preferred.
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