Hotel Receptionist with Excellent Customer Service Skills
3 days ago
Job Overview
We are seeking a highly motivated and customer-focused Hotel Front Desk Receptionist to join our team at 8M MANAGEMENT SERVICES PTE. LTD.
About the Role
The successful candidate will be responsible for providing exceptional service to our guests, handling check-in and check-out processes, and maintaining effective communication within the Front Office department.
Key Responsibilities:
- Maintain a friendly, neat, and professional image to guests
- Welcome and greet guests (by name if known) in a warm and professional manner
- Perform check-in and check-out for hotel guests, room assignments according to guest preferences
- Handle cashier duties in accordance to hotel Policy & Procedures
- Perform night audit function including date roll procedures and reconciliation of cashiering transactions
- Address all residents' concerns or complaints with urgency
- Maintain the cleanliness and neatness of all work-related areas
Requirements:
- Minimum 'N' Levels or higher
- Qualifications in Hospitality Management from a recognized institution is an added advantage
- Minimum 1 to 2 years of relevant experience in front office preferred
- Good command of English is required; Additional language is an asset
- Ability to remain calm and courteous in demanding situations
Benefits:
- Attractive Medical & Dental Benefits
- Friendly Working Environment
- Uniform provided with Laundry Allowance
- Variable Bonus
- Opportunities for career progression
Estimated Salary: SGD 35,000 - SGD 45,000 per annum, depending on experience. If you are a motivated and customer-focused individual who is looking for a challenging role, please submit your application.
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