Implementation Specialist

6 days ago

Singapore beBeeImplementation Full time
Job Title: Implementation Advisor

This role is responsible for ensuring the successful onboarding of new accounts and implementing internal initiatives. The position will work closely with various stakeholders to determine scope and requirements, preparing project charters, implementation plans, executive summaries, and building project teams.

Responsibilities:
  • Lead and organize new customers/customer programs and internal initiatives for timely delivery and quality implementation.
  • Coordinate and lead efforts with Commercial, Operation, IT and other internal resources on preparation and flawless execution of projects, ensuring that resources are available and properly allocated to the project.
  • Ensure that all projects are delivered on time, within scope and within budget.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Successfully manage the relationship with clients and all stakeholders by conducting regular meetings and updates.
  • Determine key success factors applied to account implementations.
  • Perform post-implementation analysis and reviews.
  • Perform risk management to minimize project risks, including finding alternate solutions that may resolve issues impacting project delivery.
  • Create and maintain comprehensive project documentation.
  • Review training needs and conduct training for teams to enhance project management/implementation skills.


Qualifications:
  • Minimum 8-10 years of experience working in multinational corporations; preferably in transportation or supply chain industry.
  • Minimum of 5 years of project management experience; preferably in global transportation.
  • Prior and grounded understanding and experience in managing systems, business implementation, and customer onboarding.
  • Solid operation experience and product knowledge.
  • A proven track record of delivering timely project implementation.
  • Strong stakeholders' management skills for both internal and external stakeholders.
  • Excellent communications and persuasive skills to communicate change at all levels within the organization.
  • Entrepreneurial mindset and results-oriented effort for others and self.
  • Proficient in the use of technological tools.
  • PMP / PRINCE II certification is a plus.
  • Experience in managing and directing resources.

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