Aircraft Component Order Manager
7 days ago
Your primary objective is to meet daily customer Aircraft on Ground (AOG) requirements, including order entry and management, and timely shipping of customer parts.
Key Responsibilities:
- Manage requests from customers and sellers within the allocated time frame (1 hour response, 4 hours dispatch of the package).
- Provide backup for global service activities.
- Manage/monitor backlog of AOG orders, interfacing with Account Managers, Logistics, and/or vendors relative to AOG activities.
Commercial Activities:
Respond to RFQ/RFP for parts requested through adhoc sales and trading. Source, quote, and deliver requested components to the end-user.
Reporting and Quality:
Manage monthly roster and coordinate duties with global AOG desks. Carry out monthly statistics and determine the causes of failure. Issue malfunction sheets as well as progress sheets as part of a continuous improvement process. Ensure the actions resulting from the improvement process. Identify needs for improvements and provide ideas on how to make existing work processes more efficient.
Benefits and Requirements:
Able to work shift duties on rotation basis during alternate weekdays (8 hours), alternate weekends (12 hours), and Public holidays. Shift allowance provided.
Min. Diploma with at least 1-2 years of experience in aircraft component order fulfillment and repair management. Experience in a similar position. Experience in the aviation industry is an added advantage.
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