Sales and Marketing Support Supervisor
2 weeks ago
Job Title: Sales and Marketing Support Supervisor
Job Description:
We are seeking a highly skilled and organized Sales and Marketing Support Supervisor to join our team. The successful candidate will provide administrative support and assistance within the framework of the Food & Beverage Division.
- To assist the F&B Operations Manager / Assistant F&B Manager with the responsibility of running the TASTE restaurant, Le Bar & Banquet in accordance with our brand standards.
Responsibilities:
The Sales and Marketing Support Supervisor will be responsible for:
- Attending the daily Food & Beverage briefing and any other meetings as required. To prepare minutes of various meetings, such as Food & Beverage Bi-weekly Meetings, Christmas Meetings, etc.
- To follow up closely with our Sales and Marketing Department on pre-marketing material, working closely with the F&B Operations Manager to come up with marketing content for the department.
- To assist in printing all menus and food tags for the TASTE Restaurant, Bar & Banquet events.
- To prepare various memorandums for the Food & Beverage Department and issue them to the departments concerned.
- To reply to all emails on inquiries or assistance from other departments or external customers.
- To assist and ensure the smooth operation of the Department and to deliver a consistent quality of service according to the standard set.
- To be in attendance during the peak hours of service and to provide support and assistance to the Food & Beverage outlets, Banquet events & Service Team as and when needed.
- To report any malpractice, irregularity, or discrepancy to the F&B Operations Manager immediately.
- To have product knowledge pertaining to the restaurant. To ensure good working relationships among the supervisors and colleagues within the Department.
- To work closely with all supporting departments and to be constantly aware of the appearance, condition, and working environment of all areas within the Hotel.
- Ability to work independently and efficiently with minimum supervision and have a positive attitude.
- To finalize all details for the Food & Beverage Department with the F&B Operations Manager and obtain his/her approval before distribution.
- Makes procedural recommendations and ensures enforcement of existing policies and procedures.
- Responsible for the atmosphere in the Food & Beverage Department and takes all necessary actions to improve it or meet the requirements of the guests.
- Makes frequent suggestions to the Management about the improvement of general operations, cost control, and profitability.
- Make contact with the seminar and group organizers.
- Strive to implement the Accor Vision and demonstrate active use of the Accor Values at all times
Requirements:
The ideal candidate should possess the following qualifications:
- Bachelor's Degree or Diploma in Hospitality Management
- Minimum 2 years of relevant experience in a similar capacity
- Additional certification(s) in Food & Beverage will be an advantage
- Good communication skills
- Strong leadership and interpersonal skills
- Ability to work independently
- Flexibility to respond to a range of different work situations
- With a positive attitude and a team player
The selected candidate will enjoy a dynamic work environment with opportunities for professional growth and development.
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