Effective Team Leader

22 hours ago


Singapore beBeeService Full time $80,000 - $130,000
Operations Manager Job Description

The Operations Manager plays a pivotal role in overseeing the overall performance of Service teams within a contract. This involves managing manpower resource planning, ensuring compliance to maintain a safe working environment.

Key responsibilities include:

  • Ensuring contract compliance and meeting or exceeding Key Performance Indicators (KPIs)
  • Fostering a culture of service excellence and continuous improvement
  • Monitoring and updating account processes and procedures
  • Collaborating with Site Lead to develop and execute strategic business plans
  • Maintaining data integrity in management systems
  • Delivering contractual and ad-hoc reports punctually
  • SUPPORTING engineering during planned or unplanned power shutdowns

The role also involves upholding safety protocols and crisis management procedures, overseeing supply chain delivery to ensure service quality, ensuring accurate and timely financial reporting and billing, managing staff performance, development and recruitment, enforcing compliance with Health, Safety, Environmental and Risk Management policies, and cultivating teamwork, collaboration and personal development within the team.

To be successful in this role, candidates should possess a degree in Engineering /Building/Facilities/Estate Management or relevant disciplines, with a proven management background and experience managing at least 20,000 sqm over the past 5 years. A minimum of 5 years of relevant experiences is also required.



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