Business Development and Customer Support Specialist

7 days ago


Singapore NK EDU (FARRER PARK) PTE. LTD. Full time
Company Overview
NK EDU (FARRER PARK) PTE. LTD. is a leading provider of innovative education solutions, dedicated to empowering students to achieve their full potential.

Job Summary
We are seeking a highly motivated Sales & Customer Service Officer to join our team, responsible for driving sales growth and delivering exceptional customer service in a dynamic environment.

About the Role
As a Sales & Customer Service Officer, you will be instrumental in pioneering our new sales department, focusing on client management and student enrollment while ensuring top-notch customer satisfaction. Your key responsibilities will include:
1. Mastering our programs, services, and processes to provide seamless support to customers.
2. Identifying customer needs swiftly for efficient sales conversion and service delivery.
3. Taking ownership of leads to meet targets, collaborating with the teaching department for smooth operations.
4. Fulfilling other duties assigned by management, showcasing your versatility and adaptability.

What We Offer
In this exciting role, you can expect a competitive salary of SGD $45,000 - SGD $55,000 per annum, depending on experience, along with bonuses and medical benefits. You will also receive comprehensive in-house training to help you excel in your position. If you're passionate about delivering excellent customer service and have a strong drive to succeed, we encourage you to apply for this opportunity.

Requirements
To be successful in this role, you should possess the following qualifications and skills:
1. O levels, Nitec certification, or higher.
2. 3 weekdays and weekends availability required.
3. Strong English and Chinese proficiency, with bilingualism being an advantage.
4. Demonstrated emotional maturity and passion for customer service.
5. Good persuasion and mediation skills, with the ability to communicate effectively.
6. A professional with a positive, cheerful demeanor and a team player attitude.

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