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About Symrise
Symrise is a leading global provider of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals, and producers of nutritional supplements and pet food. With sales of € 4.6 billion in the 2023 fiscal year, Symrise is a major player in the industry.
Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Senior / Demand Planning and Customer Service Executive (Scent & Care), SEAO & Export Markets
As a Senior / Demand Planning & Customer Service Executive, you will support the Regional Supply Chain team in deliverables including forecast accuracy, lead time, production output, and waste minimization. You will collaborate closely with Commercial teams to meet customers' needs and requirements and ensure excellent service standards and maintain high customer satisfaction.
The Position:
- Key player within one or more Supply chain functions including materials, production, inventory, logistics, demand management, and order fulfillment.
- Order fulfillment management for local and key clients.
- Monitor and report on key performance indicators such as fill rate and days of inventory and forecast accuracy.
- Act as an intermediary between customer and cross-functional departments to ensure high customer satisfaction.
- Be the key point of contact for monthly sales forecast and consensus analysis.
- Key member for monthly operations, pre-S&OP, and weekly ASF meetings.
- Lead and assist continuous process improvement initiatives and collaborate closely.
- Present data findings and deep business insights to various levels of management.
The Ideal Candidate:
- Degree in any discipline with at least 2 years of experience in supply chain.
- Strong interpersonal and communication skills.
- Strong team player, customer-oriented, and self-driven.
- Meticulous, organized, and analytical.
- Proficient in SAP and Microsoft Office.
