Business Analyst, Process Improvement Specialist

2 days ago


Singapore DBS Bank Full time
Job Overview

At DBS Bank, we are committed to providing our customers with exceptional service and innovative financial solutions. As a key member of our Consumer Banking Group, you will play a crucial role in driving the transformation and simplification of end-to-end advisory processes.

This is an exciting opportunity for a Business Analyst or Process Improvement Specialist to join our team and leverage digitalization and innovation to enhance the client and employee journey across all segments and products.

Key Responsibilities
  • Collaborate with internal and external stakeholders to re-design advisory engagements, processes, and platforms
  • Ensure advisory processes are compliant with regulatory and internal requirements, mitigating operational risks through robust control frameworks and proactive issue management
  • Review and identify potential gaps/ issues to mitigate and resolve risk and compliance matters
  • Provide oversight and guidance to internal stakeholders, fostering a strong risk and control culture
Requirements
  • Bachelor's Degree with at least 3 years of experience in related or front office advisory roles
  • Familiarity with banking, financial services, and platform businesses and systems
  • Preferably have some understanding of FAA related regulations
  • Strong ability to take ownership for deliverables via customer journey lens
  • Strong communication skills and collaboration skills with ability to deal with multiple stakeholders at all levels
  • Analytical, detail-oriented, and fast learner
  • Highly adaptable, self-starter, ability to deal with ambiguity, thrives in fast-moving and high-growth environments


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