Data Center Operations Manager
2 days ago
Data Center Engineer Job Opportunity
Job Description:
We are seeking an experienced Data Center Engineer to join our team at YI-KE INNOVATIONS PTE. LTD. in Singapore. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data center facilities.
Responsibilities include:
- Supporting the operation of the assigned process unit in the DCS panel
- Handling day-to-day duties and plant troubleshooting
- Conducting field logging, routine sampling, and plant testing work
- Ensuring equipment compliance with SOPs and working instructions
- Management of the team, including all aspects of people and performance management
- Driving and working with support teams to resolve service disruptions and restore services as rapidly as possible
- Ensuring timely escalation and tracking incident life cycle till resolution
- Documenting and updating NOC operation processes and troubleshooting guides
- Identifying areas for process and efficiency improvements within NOC
- Participating and contributing to product or enhancement projects
Requirements:
- At least 3 years' working experience in IT Helpdesk / NOC environment (Telco Environment)
- At least 2 years' management experience to lead a support team
- Strong Communication Skills, with good email and verbal etiquette for compilation information / creation and dissemination of SOPs
- Familiar with Layer 2 and Layer 3 Technologies, eg DWDM, BGP, to aid in fault identification and escalation
- Able to work independently and as a good team player
- Good deductive reasoning and problem-solving ability
- Excellent verbal and written communication and presentation skills
SALARY: SGD $80,000 - $120,000 per annum
This role offers a competitive salary package, comprehensive benefits, and opportunities for growth and development within a dynamic and innovative organization.
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