Member Services Liaison

5 hours ago


Singapore TANGLIN CLUB Full time
Role Overview

As a Member Services Liaison at TANGLIN CLUB, you will be the first point of contact for members and guests, ensuring a positive and memorable experience. This role requires exceptional communication skills, professionalism, and efficiency to address queries, provide information, and maintain accurate records.

Key Responsibilities

Greeting and Welcoming:
  • Welcome members and guests warmly upon arrival or during phone interactions.
  • Provide a friendly and professional first impression of the Club.
Customer Service:
  • Answer inquiries in a knowledgeable and courteous manner.
  • Provide accurate information about Club facilities, services, and events.
  • Assist with special requests and ensure customer satisfaction.
Record Keeping:
  • Maintain and update member records and ensure accuracy.
  • Handle and process payments efficiently and accurately.
Benefits

We offer an attractive remuneration package, estimated at SGD 50,000 - SGD 60,000 per annum, based on your qualifications and experience. You will also enjoy benefits such as a 5-day work week, AWS Bonus, Performance Bonus, Ang Pow Bonus, Retention Bonus, Meal Allowance, and Split Shift Allowance, among others. Additionally, you will have opportunities for career advancement and comprehensive insurance & medical benefits for your well-being.

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