Salesforce Project Manager

2 months ago

Singapur, Singapore EBC Group Full time
About the Role

We are seeking a highly skilled Salesforce Project Manager to join our team at EBC Group. As a Salesforce Project Manager, you will play a crucial role in driving business growth and expansion through the effective management of Salesforce development projects.

Key Responsibilities
  • Administer and configure Salesforce to meet business requirements.
  • Customize and optimize Salesforce features to enhance user experience and efficiency.
  • Implement and manage Salesforce integrations with other systems.
  • Collaborate with stakeholders to gather and understand business requirements.
  • Analyze and document functional and technical specifications for Salesforce enhancements.
  • Develop and maintain the Salesforce product roadmap.
  • Define and execute the strategic vision for Salesforce to align with organization goals.
  • Work closely with Sales, Marketing, Customer Support, and IT teams to ensure Salesforce meets departmental needs.
  • Collaborate with developers and administrators to implement solutions.
  • Provide training to users on Salesforce features and best practices.
  • Act as a point of contact for user support, addressing issues and ensuring optimal system usage.
  • Manage Salesforce releases, ensuring smooth deployment and communication.
  • Stay informed about Salesforce updates and assess their impact on the Organization.
  • Oversee data quality and integrity within Salesforce.
  • Implement and enforce security policies and access controls.
  • Develop and maintain reports and dashboards to provide insights into Salesforce data.
  • Leverage Salesforce Analytics for data-driven decision-making.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of Salesforce project management experience.
  • Strong understanding of Salesforce platform fundamentals, including lightning flow, process builder, and validation rules.
  • Experience with Apex, Visualforce, and Lightning Web Components (LWC).
  • Familiarity with Salesforce data model, security model, and sharing settings.
  • Experience with Salesforce integrations and API development.
  • Familiarity with project management software tools, methodologies, and best practices.
  • Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
  • Eagerness to learn and adapt to new technologies and methodologies.
  • Salesforce/Project Management Professional (PMP) certifications are a plus but not required.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

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