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Technical Support Professional

3 weeks ago

Singapore JK Technology Full time
Job Title
Technical Support Professional

Job Summary
We are seeking a highly skilled Technical Support Professional to join our IT team. The successful candidate will be responsible for providing expert-level technical support to our clients and ensuring the smooth operation of our network systems.

Responsibilities:
• Provide technical support for network-related issues
• Analyze client requirements and design optimal network solutions
• Install, configure, and maintain cloud services such as Microsoft 365, Azure, and Sophos Cloud Service

Requirements:
• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• Minimum 2 years of experience in a similar role with expertise in Cisco Networking, Fortinet Firewall, Windows Server, and Virtualization
• Strong analytical and troubleshooting skills
• Excellent communication and interpersonal skills to interact effectively at all levels

About JK Technology
We are a dynamic technology company committed to delivering innovative solutions to our clients. Our team is passionate about staying ahead of the curve and leveraging the latest technologies to drive business growth.

What We Offer
• Opportunity to work with a talented team of professionals
• Competitive salary and benefits package
• Professional development opportunities to enhance your skills and career advancement