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Emergency Response Professional

2 weeks ago

Singapore beBeeCounselor Full time $3,700
Crisis Counselor Job Description

We are seeking a highly skilled Crisis Counselor to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

The Crisis Counselor will be responsible for providing immediate telephone crisis counseling/interventions to employees and family members of customer organizations, as well as managing clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities.

The successful candidate will have a strong understanding of crisis management principles and practices, with the ability to assess client needs and provide appropriate support and resources.

Key Responsibilities:

  • Provide immediate telephone crisis counseling/interventions to employees and family members of customer organizations;
  • Manage clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities;
  • Assess client needs and provide appropriate support and resources;
  • Develop and implement effective crisis management plans;

Requirements:

  • Masters degree in Social Work, Counseling, or related field;
  • Excellent communication and problem-solving skills;
  • Ability to work in a fast-paced environment;
  • Strong understanding of crisis management principles and practices;

Benefits:

  • Competitive salary and benefits package;
  • Ongoing training and professional development opportunities;
  • Collaborative and dynamic work environment;

We are an equal opportunities employer and welcome applications from diverse candidates.