Service Engineer

1 month ago


Singapur, Singapore Johnson Controls Full time

Unlock your potential as a Service Engineer at Johnson Controls, where you'll play a vital role in supporting the physical, financial, and emotional wellbeing of our employees.

Key Responsibilities:

Conduct complex preventive maintenance, repair, replacement, installation, and commissioning under minimal supervision. Build strong relationships with clients to ensure high levels of satisfaction. Manage assigned work to meet professional and efficient execution of time and customer satisfaction.

How You Will Achieve Success:

  • Carry out service, maintenance, commissioning, overhaul, troubleshooting, installation, warranty repair, and other specialist services on JCI and other manufacturers' Process and Industrial refrigeration equipment.
  • Conduct comprehensive plant audits for Industrial and Process refrigeration systems and provide detailed reports explaining the plant condition, observations, and recommendations.
  • Travel throughout South East Asia and other regions as required to service the customer base.
  • Deliver service work to the highest possible standard in line with JCI policy and procedures and industry-recognized best practices.
  • Ensure service work is completed safely and efficiently at all times with minimal call-backs and warranty expenses.
  • Submit service reports fully and to a good standard on completion of each service order or weekly basis for work exceeding one week.
  • Identify and promote new/additional services, parts, and products to customers and provide feedback to the relevant person in the service office.
  • Supervise subcontractors working on behalf of JCI.
  • Maintain service vehicles and tools in good condition.
  • Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers.
  • Maintain the highest standard of safety at any job site at all times.
  • Perform other duties as assigned by your superior or management.
  • Ability to work in harsh, chemical-laden environments under the sun.
  • Ability to work on standby with 24-hour call-out situations.
  • Ability to be on overseas assignments for more than one month.

Requirements:

  • 5 years and above experience in the HVAC&R industry.
  • Industrial and Process Refrigeration products and systems knowledge.
  • Screw, Centrifugal, and Reciprocating compressor knowledge.
  • PLC and microprocessor controls knowledge.
  • ASHRAE standards.
  • Refrigerants.
  • Health and Safety.
  • PC skills – MS Office (Excel, Words, PowerPoint), Email.
  • Valid driving license.


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