Maintenance and Customer Experience Supervisor

7 days ago


Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Title: Maintenance and Customer Experience SupervisorAbout the Role: We are seeking a skilled and experienced professional to join our team as a Maintenance and Customer Experience Supervisor. In this role, you will be responsible for maintaining a high level of knowledge and ensuring compliance with departmental policies and standard service procedures to deliver exceptional customer experiences.Key Responsibilities:
  • Maintain efficient upkeep of tools through proper usage of equipment and devices.
  • Analyze customer requirements and prepare plans to resolve customer care related issues.
  • Monitor and maintain optimal cleanliness and sanitation for all organizational projects.
  • Coordinate with staff to ensure setup and supply remain according to standards.
  • Monitor task status, prepare documents, and maintain adherence to standards.
  • Inspect food and beverage product preparation programs and maintain goodwill.
  • Provide excellent customer service by greeting customers promptly in a warm and friendly manner.
  • Apply techniques correctly at all times and serve items with enthusiasm.
  • Anticipate unexpected needs and react promptly and tactfully.
Required Skills:
  • Negotiation
  • Leadership
  • Sanitation
  • Compliance
  • Customer Service
  • Timekeeping
  • Ability To Learn
Why You'll Thrive Here: As a Maintenance and Customer Experience Supervisor, you will have opportunities to develop your skills and advance in your career. Our team is dedicated to delivering exceptional customer experiences, and we are looking for someone who shares our passion for excellence.We Offer:
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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