Service Delivery Coordinator
4 days ago
At OPTIMA (DC) SOLUTIONS & SERVICES PTE. LTD., we are seeking a skilled Service Delivery Coordinator to join our team.
The estimated salary for this role is between $45,000 - $60,000 per annum, depending on experience.
About the RoleThis is an exciting opportunity for a customer-focused individual to coordinate service delivery and ensure seamless communication with customers, suppliers, and internal stakeholders.
You will be responsible for handling customer complaints and issues, providing quotations for service repair works, monitoring progress, and liaising with service operation/technicians and suppliers.
Your strong technical assistance skills will enable you to effectively troubleshoot technical issues and provide solutions that meet customer requirements.
As a key member of our team, you will assist the Operation Manager in planning and allocating service resources, ensuring efficient use of time and inventory.
We offer a dynamic work environment where you can grow your skills and career, and contribute to delivering exceptional customer satisfaction.
Key Responsibilities-
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