Infrastructure Management Lead
5 days ago
Our Infrastructure Management Lead will be responsible for overseeing and optimizing IT infrastructure, service delivery, and operational efficiency in a Systems Integrator (SI) environment.
Key Areas of Responsibility:
* IT operations management, including network, servers, cloud services, security, and end-user support.
* System reliability, uptime, and performance across multiple client environments.
* IT asset management, procurement, and vendor relationships.
* Development and implementation of best practices for IT service management (ITSM) and ITIL frameworks.
* Leadership and mentoring of IT support, infrastructure, and operations teams.
* Provision of technical guidance and oversight of complex IT issues.
Requirements:
* Bachelor's degree in IT, Computer Science, or related field (preferred).
* Minimum 5–8 years of IT operations experience, with at least 3 years in a managerial role within an SI environment.
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