Service Leader

2 days ago


Singapore TANJONG BEACH CLUB PTE. LTD. Full time
Job Title: Service Captain

About the Role:

Tanjong Beach Club Pte. Ltd., a hospitality company known for creating timeless destinations and thought-leading experiences, is seeking a highly skilled Service Captain to join our team.

The successful candidate will have the opportunity to directly influence the guest experience, ensuring that our patrons leave happy and satisfied with the service and experience at our restaurants.

Key Responsibilities:

  • Building Relationships: Develop and maintain strong relationships with guests to ensure their needs are met and exceeded.
  • Order Taking & Menu Description: Accurately take orders and provide menu descriptions to guests, utilizing extensive product knowledge to up-sell and enhance their dining experience.
  • Serving Food and Drinks: Serve food and drinks to guests in a timely and efficient manner, maintaining high standards of quality assurance and housekeeping.
  • Ensuring Guest Satisfaction: Proactively identify opportunities to delight guests and improve service operations, ensuring exceptional guest satisfaction.
  • Improving Procedures: Continuously evaluate and improve procedures and systems to optimize efficiency and effectiveness.

What to Expect:

  • Daily Views: Enjoy daily views of Singapore's most idyllic stretch of beach from the restaurant.
  • Dynamic Team: Join a young, fun-loving service team driven by a passion for delivering exceptional guest experiences.
  • Career Growth: Take advantage of a defined career growth plan to develop your skills and advance your career.

Benefits:

We recognize and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.

Salary Estimate:$3,200 - $4,000 per month, depending on experience and qualifications.

About Us:

Tanjong Beach Club Pte. Ltd. is part of The Lo and Behold Group, a hospitality company that has been recognized as a Human Capital Partner with the Ministry of Manpower, a 'Great Place To Work' (2022, 2023) and one of AON's Best Employers.



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