Global Travel Expert

5 days ago


Singapore CWT TRAVEL SERVICES SINGAPORE PTE. LTD. Full time
About the Role

Purpose of this Position:

We are seeking a highly skilled and experienced Global Travel Expert to join our team in Singapore. As a key member of our organization, you will be responsible for providing exceptional customer support services to clients via multiple channels.


Main Responsibilities:

  • Create and complete complex travel arrangements (car, hotel, air, rail) for high-profile accounts
  • Expertise in selling commercial value products that contribute to our profitability; sell additional attachments (hotel, other); upsell targeted areas of travel
  • Serve as a trusted advisor by offering informed and insightful recommendations to provide the best traveler experience in each situation
  • May coordinate and review the day-to-day work of others, but do not have formal supervisory responsibilities
  • May function as a Subject Matter Expert with specific client knowledge and/or serve as the customer point of contact in small implant/explants
  • May manage first-level customer complaints/escalations
  • Resolve complex problems/escalations including non-standard and multi-destination tickets, exchanges, and complex fares, potentially involving VIP service
  • May assist other team members in resolving problems

Requirements

  • Experience & Education:
    • High School diploma or equivalent
    • 5+ years of experience working in a customer service environment, including 3+ years as a travel counselor
  • Knowledge, skills, and abilities (KSAs):
    • Strong verbal and written communication skills
    • Good travel industry knowledge
    • Skilled in GDS and other booking tools used by CWT
    • Specialist skillset and/or subject matter expertise

About Us

CWT TRAVEL SERVICES SINGAPORE PTE. LTD. is a leading provider of travel management solutions. We offer a dynamic and supportive work environment, competitive salary, and opportunities for career growth.

Estimated Salary Range: $60,000 - $80,000 per annum, depending on qualifications and experience.



  • Singapore THE APPOINTMENT GROUP PTE. LTD. Full time

    Travel Expert for High-Profile EventsWe are looking for a skilled Global Event Travel Expert to join our team at THE APPOINTMENT GROUP PTE. LTD. in Singapore. As an Entertainment Specialist, you will be responsible for managing client travel requirements, providing expert advice on travel options, and formulating logistical itinerary plans.About the...


  • Singapore FCM Travel Full time

    About the OpportunityWe are seeking a highly skilled Global Finance Systems Expert to join our team in Asia. As a key member of our Technology Pillar, you will be responsible for managing and maintaining our mid-back office system.With a comprehensive understanding of technology and finance, you will oversee system behavior, focusing on process improvement...


  • Singapore AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD. Full time

    Job SummaryWe are seeking an experienced and skilled Global Travel Operations Manager to join our team at AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD. The successful candidate will be responsible for ensuring seamless operations from booking to the end of the tour, providing exceptional customer service to enhance the travel experience for clients of ASA...


  • Singapore SKYLINE TRAVEL AND CONSULTING PTE. LTD. Full time

    Welcome to SKYLINE TRAVEL AND CONSULTING PTE. LTD.! We are seeking a highly motivated and customer-centric individual to join our team as a Global Travel Experience Coordinator.About UsOur company is dedicated to providing exceptional travel experiences for our clients. As a Global Travel Experience Coordinator, you will play a crucial role in delivering...


  • Singapore NANYANG INTERNATIONAL TRAVEL (PTE.) LTD. Full time

    Job Description:Nanyang International Travel (PTE.) LTD. is seeking a highly organized and detail-oriented Global Travel Operations Coordinator to join our team.Key Responsibilities:Travel Operations ManagementCustomer Service DeliveryCollaboration with SuppliersItinerary OptimizationDestination ExplorationFinancial Transactions ManagementIndustry...


  • Singapore TIRUN TRAVEL MARKETING PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Global Travel Solutions Specialist to join our team at TIRUN TRAVEL MARKETING PTE. LTD.About the RoleThis dynamic opportunity involves delivering exceptional travel services through comprehensive customer engagement, strategic account management, and meticulous tour planning.Key ResponsibilitiesCustomer Service...


  • Singapore BCD TRAVEL ASIA PACIFIC PTE. LTD. Full time

    About the RoleWe are seeking an experienced Global Travel Operations Manager to join our team at BCD Travel Asia Pacific Pte. Ltd.This is a full-time opportunity based in Singapore or Hong Kong, and as a Regional Program Manager, you will be responsible for managing all aspects of assigned client portfolios of global accounts, including but not limited to...


  • Singapore International SOS Full time

    About the RoleThe International SOS organization is seeking a dedicated and experienced Global Travel Security Specialist to join our team. In this role, you will be responsible for supporting and delivering tasks related to managing travel security risk management programs for clients in Asia and Pacific regions.Key Responsibilities:Maintain situational...


  • Singapore SHANDA TRAVEL PTE. LTD. Full time

    Job OverviewWe are seeking an experienced Travel Consultant to join our team at Shanda Travel PTE. LTD.


  • Singapore VTL TRAVEL PRIVATE LIMITED Full time

    A rewarding career in travel awaits you at VTL TRAVEL PRIVATE LIMITED.Company OverviewVTL TRAVEL PRIVATE LIMITED is a leading player in the tourism industry, dedicated to providing exceptional travel experiences. We are passionate about exploring new destinations and helping travelers make the most of their holidays.Job DescriptionWe are seeking a highly...


  • Singapore BCD Travel Full time

    Senior Travel Consultant Date: Oct 14, 2024 Location: SG, Singapore, Office, Singapore, APAC Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve...


  • Singapore BCD Travel Full time

    Senior Travel ConsultantDate: Oct 14, 2024Location: SG, Singapore, Office, Singapore, APAC Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve...


  • Singapore CWT TRAVEL SERVICES SINGAPORE PTE. LTD. Full time

    About the RoleCWT Travel Services Singapore PTE. LTD. is seeking a highly skilled Senior Travel Consultant to join our team.Job SummaryWe are looking for an experienced and knowledgeable travel professional who can provide exceptional customer service and expert travel advice to our clients.Key ResponsibilitiesCreate and complete complex travel arrangements...

  • Travel executive

    2 weeks ago


    Singapore Global Travel Pte Ltd Full time

    Operations Assistant/Executive (BEE) The candidate will be responsible for supporting the day-to-day operations of our business travel events team, ensuring the seamless execution of events and travel arrangements from start to finish. Your role will involve a variety of tasks, including: Key Responsibilities Coordinating travel logistics, including flight...


  • Singapore Publicis Re:Sources Global Full time

    Job Opportunity At Publicis Re:Sources Global, we're seeking a highly skilled Global Mobility Expert to join our team. As a key member of our global mobility team, you will be responsible for coordinating and administrating all activities within the end-to-end mobility lifecycle. Your expertise will ensure the reliable adoption of standard global mobility...


  • Singapore BCD TRAVEL ASIA PACIFIC PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled Regional Program Manager to join our team at BCD TRAVEL ASIA PACIFIC PTE. LTD.This is a full-time opportunity based in Singapore, with occasional travel required for meetings. As a Regional Program Manager, you will be responsible for managing client relationships and driving business growth in your assigned...


  • Singapore BCD TRAVEL ASIA PACIFIC PTE. LTD. Full time

    About BCD TRAVEL ASIA PACIFIC PTE. LTD.We are a market leader in travel management, helping people and companies travel smart and achieve more. Our clients include some of the world's best-known and most innovative business and consumer brands. We operate in over 100 countries and have a virtual work environment that fosters a good work-life balance.


  • Singapore Klook Travel Technology Pte. Ltd. (Singapore) Full time

    About KlookKlook Travel Technology Pte. Ltd., a leading platform for experiences and travel services in Asia, seeks a skilled Data Modeling Expert to join our team.We believe that we can bring the world closer together through experiences, and we are committed to delivering exceptional customer experiences across 2,300 destinations worldwide.Our...


  • Singapore FP Global Full time

    Company Overview:FP Global is a dynamic and growth-oriented private equity firm seeking an experienced Compliance Expert to lead our compliance function.


  • Singapore FAYYAZ TRAVELS PTE. LTD. Full time

    About FAYYAZ TRAVELS PTE. LTD.FAYYAZ TRAVELS PTE. LTD. is a renowned travel management company that provides exceptional travel solutions to its clients worldwide.Job SummaryWe are seeking an experienced and skilled Global Travel Operations Specialist to join our team in Singapore.Key ResponsibilitiesDevelop and Implement Efficient Travel PoliciesCreate and...