Strategic Data Insights Manager

2 days ago


Singapore STARHUB LTD. Full time
Job Overview

We are seeking an experienced Strategic Data Insights Manager to join our team at STARHUB LTD. This role is perfect for a data-driven professional looking to leverage their expertise in business intelligence and analytics to drive growth and innovation within the organization.

About the Role

The Strategic Data Insights Manager will play a crucial role in driving data-driven decision-making across the CLM team. You will be responsible for transforming raw data into actionable insights, enabling stakeholders to make informed decisions that drive business success. Your expertise in advanced data visualizations and analytics will help us understand customer behavior, preferences, and pain points, ultimately leading to enhanced customer experiences and increased revenue.

Key Responsibilities

  • Develop and implement a comprehensive BI strategy aligned with STARHUB LTD.'s objectives.
  • Create, maintain, and optimize Tableau dashboards to deliver actionable insights to stakeholders.
  • Engage with business stakeholders to understand their data needs and translate business questions into actionable analytics projects.
  • Analyze complex data sets using SQL and data modeling techniques to derive insights, identify trends, and provide recommendations to the business.
  • Collaborate with cross-functional teams to ensure seamless integration of data science, digital analytics, and customer insights.
  • Mentor junior team members, ensuring they follow best practices and grow in their roles.

Requirements

Qualifications

Bachelor's or Master's degree in Computer Science, Information Systems, Business Analytics, or related field.

  • Minimum 6-7 years of experience in Business Intelligence, Data Analytics, or similar role.
  • Familiarity with telecommunications industry and customer lifecycle management.
  • Expertise in tools like Tableau, SQL, data warehousing, ETL processes, and data modeling concepts.

Preferred Skills
  • Proficiency in Python programming language.
  • Strong analytical skills, knowledge of data modeling, and experience with ETL processes.
  • Ability to write complex SQL queries for data extraction, transformation, and loading.

Salary Range
$120,000 - $150,000 per annum

What We Offer
A competitive salary package, opportunities for growth and development, and a dynamic work environment.

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