IT Service Delivery Manager Lead
6 days ago
UIC ASIAN COMPUTER SERVICES PTE LTD seeks an experienced IT Service Delivery Manager to oversee the delivery of Microsoft 365 Managed Services. The ideal candidate will have a strong background in service delivery management, incident and problem management, and a keen focus on continuous service improvement.
The Service Delivery Manager will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. This includes leading and coordinating the Managed Services team, overseeing the management of incidents and problems, and conducting regular review meetings with service providers to discuss performance and identify improvement opportunities.
A key aspect of this role is to ensure service delivery meets defined SLAs. This involves managing the transition process for taking over managed services from existing teams or vendors, as well as reviewing and implementing service improvements based on data analysis and stakeholder feedback.
To succeed in this position, the candidate should possess excellent organizational and coordination skills, strong communication skills, and the ability to manage stakeholder relationships effectively. They should also have analytical thinking and problem-solving skills, with the ability to work in a fast-paced environment and manage competing priorities.
In addition, the successful candidate should have experience with M365 services, including Exchange Online, MS Teams, SharePoint, and OneDrive. They should also be familiar with ITIL concepts and practices, as well as having certifications such as ITIL Foundation, Microsoft 365 Certified: Enterprise Administrator Expert, or Microsoft Certified: Security Operations Analyst Associate.
We offer a competitive salary of SGD 8,500 per month, commensurate with experience, plus benefits including medical insurance, paid annual leave, and professional development opportunities.
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IT Service Delivery Manager Lead
1 day ago
Singapore UIC ASIAN COMPUTER SERVICES PTE LTD Full timeWe are seeking an experienced and dynamic IT Service Delivery Manager Lead to oversee the delivery of Microsoft 365 (M365) Managed Services.Our ideal candidate will have a strong background in service delivery management, incident and problem management, and a keen focus on continuous service improvement.Key Responsibilities:Ensure service delivery meets the...
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Lead, public affairs
3 weeks ago
Singapore DELIVERY HERO Full time“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like...
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IT Service Delivery Manager
2 days ago
Singapore OPUS IT SERVICES PTE LTD Full timeAt OPUS IT SERVICES PTE LTD, we're looking for a seasoned professional to spearhead our infrastructure service delivery efforts. As an IT Service Delivery Manager, you will be responsible for developing and implementing strategies that drive business performance and meet operational goals.The ideal candidate will have at least 8 years of experience in...
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IT Service Delivery Lead
6 days ago
Singapore CTC GLOBAL PTE. LTD. Full timeAt CTC GLOBAL PTE. LTD., we are seeking an exceptional IT Service Delivery Lead to join our team. As a key member of our operations group, you will be responsible for leading the IT and application support functions across all locations.Job SummaryThe IT Service Delivery Lead will oversee the management of multi-site IT or application support teams, ensuring...
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Highly Technical Delivery Manager Lead
6 days ago
Singapore A-IT SOFTWARE SERVICES PTE LTD Full timeA-IT Software Services Pte Ltd is seeking a seasoned Technical Delivery Manager LeadAbout the Role:We are looking for an experienced technical leader to manage application delivery and ensure projects meet customer requirements.Job Description:As a Technical Delivery Manager Lead, you will oversee teams responsible for developing and delivering global Cards...
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Service Delivery Lead
2 days ago
Singapore ADVENTUS SINGAPORE PTE. LTD. Full timeWe are seeking a highly skilled Service Delivery Lead to join our team at ADVENTUS SINGAPORE PTE. LTD.About the Role:As a Service Delivery Lead, you will be responsible for leading and driving service delivery for assigned accounts. You will be accountable for the success of projects implementation for assigned contracts, managing and communicating with key...
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Service delivery manager
3 weeks ago
Singapore This Is An IT Support Group Full timeWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...
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Service delivery manager
4 weeks ago
Singapore This Is An IT Support Group Full timeWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...
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Service Delivery Lead
1 month ago
Singapore SANDP1T PTE. LTD. Full timeRoles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...
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Lead service delivery manager
2 weeks ago
Singapore Singtel Group Full timeNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...
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Cloud infrastructure services delivery
2 weeks ago
Singapore This Is An IT Support Group Full timeJob Purpose The Senior Manager of Cloud Infrastructure Services will oversee the build, delivery, management, and operations of cloud infrastructure and cloud data analytics services for the company. Responsibilities Oversee the delivery and operations of customer IT infrastructure on public cloud platforms by the company. Lead and manage a team of IT...
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Customer Service Manager
6 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeAt TOP ONE SERVICE PTE. LTD., we are seeking a seasoned Customer Service Manager to spearhead our operations and drive excellence in service delivery.About the RoleThe successful candidate will be responsible for coordinating with our supervisor and clients to ensure top-notch service delivery. This includes developing and reviewing operation plans to...
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Service Delivery Operations Lead
4 hours ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time $10,500 - $12,000Position Summary:We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a...
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Service delivery operation lead
3 weeks ago
Singapore ARISTON SERVICES PTE. LTD. Full timeAs Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery...
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Mainframe Application Technical Delivery Lead
16 hours ago
Singapore A-IT SOFTWARE SERVICES PTE LTD Full timeAbout the RoleWe are seeking a highly skilled Technical Delivery Manager to lead our mainframe application development team at A-IT SOFTWARE SERVICES PTE LTD.Job DescriptionThis is an exciting opportunity for a seasoned IT professional to join our organization as a Mainframe Application Technical Delivery Manager. In this role, you will be responsible for...
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Deputy director, service delivery
4 weeks ago
Singapore This Is An IT Support Group Full time(What the role is) Oversee implementation and growth of effective services and initiatives that meet the needs of service users effectively and efficiently. (What you will be working on) Support Director in leading division and collaborating with other NCSS divisions to achieve better outcomes for persons who use social services, so that these service users...
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Senior Service Delivery Lead
4 days ago
Singapore ITCAN PTE. LIMITED Full timeCompany OverviewWe are ITCAN PTE. LIMITED, a dynamic and innovative organization dedicated to delivering exceptional services to our clients.Job SummaryWe are seeking an experienced Senior Service Delivery Lead to join our team. This is a critical role that will oversee the delivery of our services and ensure they meet the agreed service level agreements and...
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Service Delivery Operations Lead
6 days ago
Singapore ADECCO PERSONNEL PTE LTD Full timeJob SummaryWe are seeking a seasoned Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. As a key member of our leadership team, you will be responsible for managing team performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.ResponsibilitiesLead and manage a...
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Service Delivery Operations Lead
6 days ago
Singapore AVENSYS CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in...
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Service delivery operations lead
2 weeks ago
Singapore AVENSYS CONSULTING PTE. LTD. Full timeJob Description Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a...