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Sales Support Associate
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Sales Support Associate
">Description: We are seeking a highly motivated and customer-focused Sales Support Associate to join our team. As a key member of our Client Care department, you will be responsible for delivering exceptional service to our clients by attending to their after-sales requirements, providing product information, and ensuring overall satisfaction with our services.
">Responsibilities:
">- ">
- Assess client needs and provide solutions that meet their expectations;">
- Manage client feedback and concerns in a professional and empathetic manner;">
- Ensure accuracy and completeness of data entry, repair record filing, invoicing, and transactions;">
- Provide general information to clients via telephone and email, including operating hours and documentation for Service; and">
- Coordinate with clients for collection and update of repair status.">
Requirements:
">To succeed in this role, you will need excellent communication and interpersonal skills, a strong ability to work under pressure, and a commitment to delivering exceptional customer service. You should also be proficient in computer software and have a basic understanding of administrative procedures.
">Benefits:
">This is an exciting opportunity to join our dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
">Others:
">Please note that roster may apply and work on weekends is required.
