Technical Service Director

4 days ago


Singapore TALENT TRADER GROUP PTE. LTD. Full time

Drive Business Growth as a Technical Service Director

  • We are seeking an experienced Technical Service Director to lead our Service Department and drive business growth, improve profitability, and ensure resource scheduling, staffing levels, and coordination with production staff.

Key Responsibilities:

  • Manage the service customer base and oversee debt collection, ensuring customer satisfaction and timely payments.
  • Provide technical advice to customers, prepare quotations for supply, repair, and installation of products, and coordinate service schedules for timely delivery.
  • Collaborate with the management team, negotiate and resolve customer-related disputes, and report to directors on business performance, risks, and operational issues.

Requirements:

  • Diploma in a related field or equivalent experience.
  • At least 3 years of experience in a similar technical or service management role.
  • Strong knowledge of company products, excellent communication, time management, and organizational skills.
  • Proficient in Microsoft Office Suite, with problem-solving and a positive, assertive attitude.

We offer a competitive salary of SGD $80,000 - SGD $120,000 per annum, depending on experience. The successful candidate will also enjoy opportunities for career growth and professional development within the Talent Trader Group Pte Ltd.

Required Skills:

  • Leadership
  • Assertive
  • Microsoft Office
  • Service Management
  • Time Management
  • Communication Skills
  • Team Lead
  • Customer Satisfaction
  • Scheduling
  • Technical Support

Talent Trader Group Pte Ltd is committed to providing a supportive and inclusive work environment that fosters collaboration, creativity, and innovation. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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