Business Development Coordinator

3 days ago


Singapore RSM STONE FOREST ACCOUNTSERVE PTE. LTD. Full time

RSM Stone Forest Accountserve Pte. Ltd. is seeking a highly organized and customer-focused individual to fill the role of Community Associate.

About the Role:

We are looking for someone who can provide exceptional customer service, manage multiple tasks efficiently, and maintain a clean and organized workspace.

This position requires strong communication skills, the ability to work in a fast-paced environment, and a positive attitude. As a Community Associate, you will be the first point of contact for customers and guests, providing them with information about our services and facilities.

  • You will receive, process, sort, and organize all mail, ensuring timely delivery to members upon request.
  • Locate and issue post via the regional system to members as needed.
  • Keep the mailroom tidy and well-organized.
  • Return unidentified mail or former member mail after 30 days if not collected.
  • E nsure courier parcels have accurate details for scheduled pickups.
  • Investigate, escalate, and resolve lost packages promptly.
  • Be knowledgeable about IWG policies and procedures surrounding mail and the mailroom.
  • Track, audit, and manage keys collected and distributed.
  • Oversee keycard inventory and order new supplies as necessary.
  • Collect keys and keycards from departing members.
  • Familiarize yourself with emergency equipment locations and proper usage.
  • Provide assistance with an automated coffee machine for guests and members.
  • E nsure building-specific operational requirements are met for each event.
  • P romote event planning ideas.
  • Anticipate member and guest needs proactively using relevant information.
  • E nsure up-to-date building-specific forms, including PTW, event requests, and meeting room reservations.
  • Maintain a clean and organized front desk area.
  • No tify members of food deliveries and couriers.
  • A nswer questions related to the building, including way-finding, policies, and community etiquette.
About You:

To succeed in this role, you should possess excellent communication skills, be able to multitask efficiently, and have a positive attitude. Additionally, you should be comfortable working in a fast-paced environment and be able to adapt to changing situations.

We offer a competitive salary of SGD $3,200 - $4,000 per month, depending on experience. If you are a motivated and customer-focused individual looking for a challenging role, please apply today



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