Professional Services Administrator
3 days ago
Job Overview
">This role is focused on providing exceptional support to lawyers in a professional services environment. As a key member of the team, you will be responsible for delivering high-quality administrative and secretarial services to ensure seamless service delivery.
">Key Responsibilities:
">- Service Delivery ">
- Manage end-to-end service delivery, ensuring timely completion of tasks and projects ">
- Proactively coordinate meetings, appointments, and travel arrangements ">
- Communicate effectively with fee earners, maintaining clear and transparent communication channels ">
- Evaluate and implement process improvements to enhance service delivery ">
- Develop strong relationships with key stakeholders, including assigned fee earners, partners, and business operations colleagues
- Edit bid documents, tenders, proposals, and marketing materials to ensure consistency and professionalism ">
- Contribute to client service initiatives, identifying opportunities for growth and improvement ">
- Support fee earners in managing credentials databases, updating CVs, and utilizing the firm's CRM system ">
- Promote the correct use of firm-wide resources, driving efficiency and productivity
- Open client files, prepare engagement letters, and maintain accurate records of client interactions ">
- Coordinate document production, ensuring consistency and quality control ">
- Transcribe, edit, and amend legal and other documents, adhering to house style guidelines ">
- Assist lawyers with billing processes, ensuring timely submissions and accuracy
Salary
">We offer a competitive salary of $65,000 per annum, reflecting the importance of this role in supporting our lawyers and driving business success.
">About Us
">Pinsent Masons MPillay LLP is a leading law firm dedicated to delivering exceptional results and providing outstanding client service. Our team is committed to excellence, innovation, and continuous improvement.
">Requirements
">To succeed in this role, you will require:
">- A diploma-level education or equivalent qualification in a relevant field ">
- Professional certification in secretarial services or a related field ">
- At least 2 years of experience in a similar role within a professional services environment ">
- Excellent written and verbal communication skills, with proficiency in English ">
- Strong analytical and problem-solving skills, with the ability to work autonomously and as part of a team
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