Healthcare Operations Manager
4 days ago
An exciting opportunity has arisen for a skilled Healthcare Operations Manager to join our dynamic team at SGP HEALTHCARE INVESTMENTS PTE. LTD.
About the Role:We are seeking an experienced professional with exceptional leadership skills to oversee the daily operations of our clinics in Singapore, Shanghai, Hangzhou, and Kuala Lumpur.
The successful candidate will be responsible for managing administrative tasks, ensuring compliance with standard operating procedures (SOPs), and providing excellent customer service to our clients.
This is a fantastic chance to grow and learn in a multi-disciplinary environment, working alongside medical and management professionals who share a passion for delivering exceptional patient care.
Responsibilities:- Handle daily administrative tasks, including tallying reports and checking stock usage
- Responsible for monitoring machine condition and locations
- Assess and score clinic SOP compliance, reporting to HQ management
- Check-in customers, record visits, and update customer information on internal databases
- Attend to customer enquiries and provide excellent customer service
- Assist consultants in preparing sales documents and consent annexes
- Book appointments and send reminders via WhatsApp
- Poly diploma or Bachelor's degree from reputable universities (preferably in Business Admin, Science, or Health Sciences)
- Minimum 2 years of relevant experience in the service, hospitality, healthcare, or retail industry
- Excellent English verbal and written communication skills, with the ability to handle English and Mandarin speaking customers
- Organized and systematic thinker with a pleasant personality and impeccable integrity
- Proficient in IT systems
- An attractive salary package of SGD $45,000 - SGD $60,000 per annum
- A comprehensive benefits package, including free medical aesthetics treatments and a generous package of freebies
- Ongoing training and professional development opportunities
- A fast-paced and dynamic work environment with opportunities for growth and advancement
If you are a motivated and results-driven individual with a passion for delivering exceptional patient care, we would love to hear from you
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