Operations Specialist

2 weeks ago

Singapore beBeeOperational Full time $100,000 - $120,000
Job Description

As a key member of the Institutional Banking Group Operations team, you will play a crucial role in enabling and empowering the bank with an efficient, nimble, and resilient infrastructure.

The team manages the majority of the Bank's operational processes, inspiring to delight our business partners through multiple banking delivery channels.

  • Handling complex syndicated and commercial loan structures, conducting investigations as part of daily BAU handling.
  • Ensuring day-to-day loan transactions are promptly and accurately processed and authorized within stipulated Service Level Agreement, including handing of enquiries from Business Units.
  • Ensuring all loan transactions and tasks assigned are carried out in accordance with the operating and compliance procedures.
  • Extracting information from facility agreements for loan creation and loan servicing in the core banking system.
  • Preparing swift messages in accordance with bank standards (e.g. MT103, MT202, cover payments).
  • Working closely within/across teams, Business Units, and other stakeholders on daily transactions.
  • Supporting Team Manager on projects/initiatives and engaging the team on process improvements to achieve KPIs.
  • Maintaining updated Standard Operating Procedures.
  • Timely escalation of operational risks incidents.
  • Participating in ad-hoc projects (including UAT/LVs) and ensuring that assigned tasks are completed within stipulated time frames.
Requirements

Degree holder from a recognized University with minimum 2 years or above in Corporate Loan Operations, with system knowledge in Finacle an advantage.

Key Skills and Qualifications:

  • Speed and accuracy - prompt processing of transactions while maintaining vigilance and accuracy over manual repairs and inputs.
  • Zero tolerance for error/ambiguity - role entails posting financial transactions on a daily basis, with high financial exposure risk.
  • Comfort with variable workload, not a fixed output per day.
  • Ability to work with a sense of urgency to meet various cutoff times and customer-specific SLA with zero error rate.
  • Ability to work extended hours, typically including but not limited to Mondays (across weekend), post holidays, month-end weeks, due to surge in volume during these periods.
  • Ability to participate in weekend/late night LVs.
  • Ability to work on SG public holidays when needed.
  • Teamwork, dependability, strong risk and controls mindset, and meticulous.

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