Expert Underwriter

4 days ago


Singapore AIA Full time

AIA: Where Innovation Meets Sustainability

We're on a mission to create a healthier, more sustainable future for everyone. If you're passionate about making a difference, read on.

About the Role

As an Expert Underwriter in our High Net Worth (HNW) and non-HNW teams, you'll perform critical assessments of new business applications, achieving key performance indicators through proactive case management and daily operational tasks. Your scope will encompass Life, Health Supplementary Insurance, Accident & Health, and Personal Lines policies.

Your Key Responsibilities

  • Undertake large sum assured applications (formal and preliminary) and communicate decisions to intermediaries within agreed turnaround times, ensuring competitive underwriting decisions with minimal requirements for reinsurance calls.
  • Evaluate complex appeal cases and coach junior underwriters on underwriting large sum assured cases.
  • Liaise with reinsurers on referral cases beyond local authority.
  • Resolve enquiries and issues with channel management, aligning with this role's responsibilities.
  • Actively handle own cases appeals with team leads, postponing or declining cases by directly communicating rationale and alternative options to agents or Business Development Managers.
  • Identify areas of process improvement or operational efficiency within the New Business department, supporting Section Heads in driving changes.
  • Prioritize Quality Assurance reviews (case audits) where applicable.
  • Contribute to Product and Campaign launches as needed.
  • Foster a higher risk awareness culture and collaborate with second liners on roles and support required.
  • Provide underwriting-related support to business development projects when necessary.
  • Perform data or trend analysis as required.

Your Ideal Profile

You'll thrive in a dynamic environment, managing multiple stakeholders while possessing:

  • A Bachelor's Degree in a relevant field.
  • At least 10 years' underwriting experience in direct insurers or reinsurers.
  • Excellent customer service and communication skills.
  • Proficiency in other languages is a plus.

Estimated Annual Salary: $120,000 - $150,000


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