Business Process Transformation Specialist

1 week ago


Singapore STARHUB LTD. Full time

About This Role

STARHUB LTD. is seeking a highly skilled Business Process Transformation Specialist to support the identification and implementation of process optimization opportunities.

Job Summary

The successful candidate will be responsible for partnering with stakeholders to identify automation and process improvement opportunities, leading the development of business cases, and collaborating with line of business management to monitor and evaluate programs, processes, workflow, and business results.

Key Responsibilities

  • Lead process-mapping and solution brainstorming sessions to identify areas for improvement.
  • Analyze data to determine the effectiveness of current processes and develop recommendations for process improvements.
  • Collaborate with cross-functional teams to design and implement process improvements.
  • Conduct cost-benefit analysis and present findings to key stakeholders.
  • Develop and maintain process documentation and standards.
  • Ensure compliance with regulatory requirements and company policies.
  • Provide training and coaching to employees on new processes and procedures.

Requirements

  • Bachelor's degree in Business Administration, Industrial Engineering, or related field.
  • Minimum 5 years of experience in process improvement, quality assurance, or related field.
  • Journey mapping and design experience required.
  • Lean/Six Sigma certification desired.
  • Excellent analytical, communication, and project management skills.
  • Able to work independently and collaboratively as part of a team.

What We Offer

  • Competitive salary: SGD $80,000 - $110,000 per annum.
  • Ongoing professional development and training opportunities.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package including medical, dental, and life insurance.


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