Salon Operations Leader

23 hours ago

Singapore beBeeOperations Full time $3,500 - $5,500

Job Opportunity: Salon Operations Leader

We are seeking an experienced and highly motivated professional to lead our salon operations, drive sales growth, and deliver exceptional customer experiences.

  • Operational Management: The ideal candidate will oversee daily salon operations, manage staff schedules, service flow, and maximize efficiency.
  • Staff Development: They will be responsible for recruiting, training, and mentoring salon staff, including manicurists and lash artists.
  • Customer Experience: They must be able to greet and engage with customers to ensure satisfaction, resolve service-related concerns, and implement customer loyalty programs.
Requirements:
  • Proven experience in a salon or spa management role.
  • Strong leadership, organizational, and communication skills.
  • Knowledge of nail and lash services, trends, and products.
  • Able to handle high-pressure situations and resolve conflicts effectively.
  • Proficiency in POS systems and basic computer applications.
  • Flexible to work weekends, evenings, and public holidays.

About This Role: As the leader of our salon operations, you will play a crucial part in driving our business forward. Your expertise and passion for delivering excellent customer experiences will make a significant impact on our team's success.

Key Responsibilities:

  • Operational Excellence: Oversee daily salon operations, ensuring smooth service delivery and maximum efficiency.
  • Team Development: Recruit, train, and mentor salon staff to enhance their skills and productivity.
  • Customer Engagement: Foster strong relationships with customers, resolving any issues promptly and implementing loyalty programs to boost retention.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented team dedicated to excellence.

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