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MS CRM Business System Solutions Specialist

2 weeks ago

Singapore beBeeDynamics Full time $80,000 - $120,000
Job Title: MS CRM Business Analyst/System Analyst

**Job Overview:**

We are seeking an experienced business analyst with expertise in Microsoft Dynamics CRM to join our team. The ideal candidate will have a strong understanding of the Sales and Service modules, as well as experience in implementing D365 with banking clients.

Key Responsibilities:

  1. Implementing Microsoft Dynamics CRM solutions for banking clients
  2. Maintaining and enhancing existing CRM configurations
  3. Providing technical support and guidance to users on CRM best practices
  4. Collaborating with cross-functional teams to align specifications from multiple systems and interfaces
  5. Managing issues and prioritizing tasks to ensure timely project delivery
  6. Mapping business processes and writing user stories and requirement specifications

Required Skills and Qualifications:

  • Strong functional experience with Sales & Service Modules of D365
  • Experience in implementing D365 with Banking clients (Service & Sales modules)
  • Hands-on experience in the configuration of Microsoft Dynamics CRM
  • Business requirements gathering, reviewing functional specifications, and technical design documents
  • Interacting with multiple teams (functional and technical)
  • Issues management (prioritization and assignment to the rightful team)

Benefits:

  • Opportunity to work with a dynamic team on challenging projects
  • Professional growth and development opportunities
  • Competitive compensation and benefits package

Others:

  • Affordable working environment with plenty of space for innovation and creativity

About Our Ideal Candidate:

We are looking for a highly motivated and results-driven individual who is passionate about delivering high-quality solutions. If you have a strong background in Microsoft Dynamics CRM and enjoy working collaboratively in a fast-paced environment, we encourage you to apply.

Contact Information:

Please submit your resume and cover letter to us for consideration.