Senior IT Specialist, Manufacturing Systems

1 month ago


Singapur, Singapore BIOTRONIK Full time

As a Senior IT Specialist, Manufacturing Systems at BIOTRONIK, you will be part of the IT Shared Service Center Asia Pacific team, responsible for IT services used by several BIOTRONIK subsidiaries in the Asia Pacific region. Your primary focus will be on developing and supporting IT solutions for manufacturing operations, ensuring standardized services across the region. You will collaborate with cross-functional teams to identify and deliver feasible IT solutions that align with business requirements and adhere to corporate IT standards and best practices.

Your Responsibilities

  • Manage IT system administration with a focus on OpCenter MES and/or Aras PLM, Qliksense, and other GxP systems, providing L1/L2 support for manufacturing operations and ensuring the smooth operation and maintenance of these systems.
  • Collaborate with cross-functional teams to identify and deliver feasible IT solutions that align with business requirements and adhere to corporate IT standards and best practices.
  • Apply comprehensive IT knowledge and experience across various domains, including IT networking, infrastructure, database management, EDI, programming, software, and hardware, collaborating with corporate Subject Matter Experts (SMEs) and external consultants as needed to implement IT solutions for the production floor.
  • Contribute to system and architectural design for applications in a manufacturing environment, focusing on the shop floor, and collaborate with the IT and engineering teams to ensure optimal system architecture that supports manufacturing processes.
  • Provide and oversee production support for Manufacturing Execution System (MES) functions, with a particular focus on supporting the manufacturing shop floor, including managing MES interfaces, shop floor and automation interfaces, MES master data maintenance, process modeling, transactional functionality, user interfaces, and database/reporting functions.
  • Collaborate with supported business units, particularly those related to manufacturing, to understand MES capabilities, apply this knowledge to implement innovative solutions, and benchmark existing solutions against industry standards to enhance efficiency and effectiveness.
  • Possess knowledge in the administration and development of business reports using tools such as Qliksense and Business Objects (BO), creating and managing reports that provide valuable insights to support decision-making in manufacturing.
  • Engage with Production, Operation, Engineering & Quality users to gather and thoroughly document system requirements, acting as the liaison between business stakeholders and project team members to ensure that system functionality aligns with business needs.
  • Conduct IT internal audits, including those related to manufacturing systems, to evaluate and improve the effectiveness, security, and compliance of IT systems and processes within the organization in accordance with ISO 13485.
  • Possess knowledge and experience in integrating global, local, and middleware solutions for connected software applications, with a particular emphasis on those used in manufacturing, including Enterprise Resource Planning (ERP) systems like SAP, Product Lifecycle Management (PLM) systems, Business Intelligence reporting tools, and machine interfaces/automation solutions.
  • Be open to exploring new technologies such as Artificial Intelligence, Machine Learning, Deep Learning, Big Data, and Data Science.

Your Profile

  • Minimum bachelor's degree in computer science/Management Information Systems or related engineering discipline.
  • Knowledge in ISO 13486 or FDA 21 CFR Part 11 is preferred.
  • Experience with MES systems, with a preference for familiarity with OpCenter.
  • Availability for providing on-call support 24x7 is a required.
  • Knowledge and experience in troubleshooting Windows client/server and Linux operating systems is required.
  • Strong problem-solving skills are required.
  • Excellent problem-solving and communication skills, both written and verbal, are required.
  • Proficiency in scripting and automation, including languages such as Python, Bash, and PowerShell, is expected.
  • Familiarity with technologies such as SQL, C#, .NET Web services, Python, Java EE, IIS, LCAP is preferred.
  • Ability to work collaboratively in a team and thrive in a fast-paced environment is crucial.
  • Understanding of Agile project management principles is a plus.
  • Experience with Oracle databases and Snowflake is preferred.
  • Experience in software verification and validation (CSV) is a preferred qualification.
  • Knowledge of object-oriented design is desired.
  • Experience working in an environment with Enterprise Resource Planning (ERP), Product Lifecyle management (PLM) and Business Intelligence (BI) enterprise systems is desired.
  • Familiarity with working in an ITIL-based support environment is a desired qualification.

What we offer

  • Being encouraged to think and act entrepreneurially.
  • Working in global teams and projects.
  • Developing yourself professionally.


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