Technical Operations Specialist

2 weeks ago

Singapore beBeeInvestigation Full time $90,000 - $120,000

Job Title: Technical Operations Specialist

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We are seeking a skilled Technical Operations Specialist to join our team. In this role, you will provide 24/7 operational support for production practices, including weekends and holidays.

You will work closely with technical teams to investigate complex issues, providing solutions in a timely and efficient manner. Your strong understanding of technical and subject matter expertise will enable you to identify and resolve issues quickly.

A key aspect of this role is leading technical teams in support of operations teams and engineers. You will drive investigation of incidents, coordinate corrective action follow-ups, and lead formal and informal post-event problem reviews (PEPRs).

You will also ensure all stakeholders are involved in the problem management process, contributing metrics-based reporting on production and pre-production environments.

Furthermore, you will participate in knowledge transfer to enhance your grasp of the product and domain, coordinating with the Application Development Team to successfully deploy software releases.


Required Skills:

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