Service Team Member

6 days ago


Singapore MCBISTRO PTE. LTD. Full time
Roles and Responsibilities:

As a Service Crew member at MCBISTRO PTE. LTD., you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

  • Offer a professional and friendly greeting to guests and engage them in a positive manner
  • Monitor guests' needs and coordinate special requests, such as special menu requirements, cake or flower orders, and table arrangements
  • Check on guests' satisfaction and address any concerns or comments with the Manager
  • Perform other ad-hoc duties as assigned by the company

Requirements:

  • Able to work flexible shifts, including weekends and public holidays
  • Possess good communication and interpersonal skills
  • Be well-organized and self-motivated

Key Skills:
Customer Service Skills
Customer Retention
Customer Service Oriented
Listening Skills
Restaurant Management
Team Player
Customer Satisfaction
Service Excellence
Food Service



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