Quality Assurance Director
7 days ago
The Food Safety and Quality Manager at Commonwealth Culinary Creations plays a pivotal role in ensuring the organization meets its quality standards and customer expectations. As the head of the quality assurance team, you will be responsible for developing and implementing effective quality management processes.
This role involves leading a team of quality professionals, collaborating with cross-functional teams, and driving continuous improvement in product quality. You will be responsible for ensuring that all products and services meet the required safety and quality standards.
Key Responsibilities:
- Develop and implement quality management systems to ensure compliance with food safety regulations (e.g., FSSC, ISO 22000, GMP).
- Maintain and update product and process standard operating procedures (SOPs) for manufactured products.
- Monitor process flows and ensure they adhere to established parameters.
- Conduct risk assessments for products, ingredients, and product contact materials.
- Evaluate the services of subcontracted service providers (e.g., pest control, cleaning contractors).
- Liaise directly with customers on customer complaints or food safety issues, feedback, and corrective actions.
Requirements:
To be successful in this role, you should possess a Diploma/ Degree in Food Science and Technology or related field. Additionally, you should have completed an ISO, HACCP, and/or Risk Management course. A minimum of 6-8 years of working experience in a food manufacturing environment is also required. Experience in ISO, HACCP, Risk Management, and GMP is advantageous.
You must be proactive, resourceful, and adaptable, with excellent communication, interpersonal, and team interaction skills. Good diplomacy is essential for liaising with external parties such as AVA customers, vendors, and other government bodies.
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