NetBackup Engineer
13 hours ago
At DCI INNOVATION PTE. LTD., we are seeking a skilled NetBackup Engineer to join our team. As a NetBackup Engineer, you will be responsible for installing, configuring, and maintaining NetBackup software and related components in client environments.
Key Responsibilities
- Provide on-site technical support and troubleshooting assistance for NetBackup solutions.
- Install, configure, and maintain NetBackup software and related components in client environments.
- Diagnose and resolve issues related to backup and recovery processes, ensuring minimal downtime and data loss.
- Monitor system performance, implement optimizations, and proactively identify areas for improvement.
- Maintain accurate and up-to-date documentation related to configurations, processes, and issue resolutions.
- Provide training to end-users and client IT staff on NetBackup best practices and usage.
- Work closely with other IT professionals, vendors, and internal teams to address complex technical challenges.
- Plan and execute NetBackup software upgrades, patches, and updates as needed.
- Ensure that NetBackup environments adhere to security policies and standards.
- Handle more complex technical issues escalated from L1 support, perform advanced troubleshooting, configuration, and maintenance tasks.
- Build and maintain strong relationships with clients, understanding their needs and ensuring satisfaction with NetBackup services.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Previous experience as a NetBackup Engineer or in a similar role with expertise in backup and recovery solutions.
- Relevant certifications in NetBackup or related technologies are often preferred.
- In-depth knowledge of Veritas NetBackup software and its components.
- Strong understanding of backup and recovery processes.
- Familiarity with storage technologies and data management.
- Excellent communication and interpersonal skills for effective collaboration with clients and team members.
- Strong analytical and problem-solving abilities to troubleshoot complex issues.
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