Emergency Department Patient Care Coordinator
1 week ago
We are seeking a compassionate patient service professional to join our dynamic Emergency Department team at Tan Tock Seng Hospital. As a Patient Service Associate, you will play a crucial role in ensuring that our patients and their families have a positive experience during their time in the ED.
Key Responsibilities:
- Patient Reception and Registration: Assist patients and their families upon arrival, ensuring all necessary information is accurately recorded. Support the triage process by managing patient flow and coordinating with the medical team.
- Handling Inquiries and Communication: Provide clear information to patients and families regarding ED procedures, waiting times, and hospital policies.
- Administrative Duties: Manage patient records and documentation, ensuring all information is up-to-date and properly filed.
Qualifications: Diploma in any discipline or GCE 'A'/'O' Level/Higher NITEC/NITEC in any discipline
Skills and Competencies:
- Excellent communication skills, with the ability to convey information clearly and empathetically.
- Strong organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
- Able to multi-task, work in a fast-paced and dynamic environment.
- Proficiency in using various computer applications.
What We Offer:
- An estimated salary of SGD $40,000 - SGD $60,000 per annum, depending on qualifications and experience.
- Opportunities for professional development and career growth within the healthcare industry.
- A supportive and collaborative work environment where your contributions make a direct impact on patient care.
- Competitive benefits package including medical insurance, annual leave, and more.
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