Emergency Department Patient Care Coordinator

1 week ago


Singapore Tan Tock Seng Hospital Full time

We are seeking a compassionate patient service professional to join our dynamic Emergency Department team at Tan Tock Seng Hospital. As a Patient Service Associate, you will play a crucial role in ensuring that our patients and their families have a positive experience during their time in the ED.

Key Responsibilities:

  • Patient Reception and Registration: Assist patients and their families upon arrival, ensuring all necessary information is accurately recorded. Support the triage process by managing patient flow and coordinating with the medical team.
  • Handling Inquiries and Communication: Provide clear information to patients and families regarding ED procedures, waiting times, and hospital policies.
  • Administrative Duties: Manage patient records and documentation, ensuring all information is up-to-date and properly filed.

Qualifications: Diploma in any discipline or GCE 'A'/'O' Level/Higher NITEC/NITEC in any discipline

Skills and Competencies:

  • Excellent communication skills, with the ability to convey information clearly and empathetically.
  • Strong organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
  • Able to multi-task, work in a fast-paced and dynamic environment.
  • Proficiency in using various computer applications.

What We Offer:

  • An estimated salary of SGD $40,000 - SGD $60,000 per annum, depending on qualifications and experience.
  • Opportunities for professional development and career growth within the healthcare industry.
  • A supportive and collaborative work environment where your contributions make a direct impact on patient care.
  • Competitive benefits package including medical insurance, annual leave, and more.


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