Technical Officer
2 days ago
RD TRUSTED PARTNERS PRIVATE LIMITED is seeking a highly skilled Technical Officer to join our team. As a Technical Officer, you will be responsible for executing service and maintenance workflow, liaising with clients, and assisting the supervisor in employing teams and distributing responsibilities.
Key Responsibilities:- Execute service and maintenance workflow to ensure timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
- Liaise closely with client representatives on all service/maintenance related issues to ensure customer satisfaction.
- Assist the supervisor in employing teams on service deliveries and distribute responsibilities to ensure optimal results.
- Manage day-to-day client interactions and expectations to ensure compliance with Workplace Safety and Health Act.
- Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
- Familiarise yourself with each client's business, organization, and objectives to deliver customer satisfaction.
- Perform any other technical tasks as and when required.
- Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
- Knowledge and hands-on experience in electrical security systems (CCTV, access control system, intrusion detection system).
- Possess with class 3 driving license (Equip with own transport will be an advantage).
- Able to do standby duty, be activated to fault calls/maintenance schedule outside of office hours.
- Knowledge in IT/Network/Server is an added advantage.
- Good interpersonal and problem solving skills.
- Independent, self-motivated individual whom is able to work under minimum supervision.
- Able to communicate with Chinese speaking client.
Devon Yang Yue Teng
EA License No: 24C2352
Reg No: R24123723
Tell employers what skills you have
Water
Workplace Safety
Electrical
Access Control
CCTV
Security Management
Compliance
Driving License
Class 3 Driving License
Intrusion Detection
Customer Satisfaction
Project Coordination
Facilities Management
Workplace Safety and Health
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