Senior Business Growth Specialist

5 days ago


Singapore CISCO SYSTEMS (USA) PTE. LTD. Full time
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Cisco Systems (USA) PTE. LTD. is seeking an experienced Senior Business Growth Specialist to join our team in the United States. As a key member of our Customer Success department, you will play a crucial role in driving business growth and customer satisfaction by implementing innovative strategies and solutions.

About the Role

This is a challenging yet rewarding opportunity for a results-driven professional with a passion for delivering exceptional customer experiences. Your primary responsibility will be to develop and execute strategic plans to drive business growth, improve customer retention, and enhance overall customer satisfaction.

Main Responsibilities:
  • Drive Business Growth: Identify new opportunities to increase revenue, expand customer base, and optimize sales processes.
  • Enhance Customer Experience: Develop and implement customer-centric strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with Cross-Functional Teams: Work closely with Sales, Marketing, and Product Development teams to align goals, share best practices, and leverage resources effectively.

About You

We are looking for a skilled and motivated individual with excellent communication, problem-solving, and leadership skills. To succeed in this role, you should have:
  • A bachelor's degree in Business Administration, Marketing, or a related field.
  • At least 5 years of experience in a customer-facing or business development role, preferably in the technology industry.
  • Proven track record of driving business growth, improving customer satisfaction, and enhancing employee engagement.
  • Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform business decisions.

Benefits

Cisco Systems (USA) PTE. LTD. offers a comprehensive benefits package, including:
  • A competitive salary range of $120,000 - $180,000 per annum, based on experience.
  • A bonus structure that rewards individual and team performance.
  • A comprehensive health insurance plan, including medical, dental, and vision coverage.
  • A retirement savings plan with employer matching contributions.

Why Join Us?

Cisco Systems (USA) PTE. LTD. is a leading global technology company committed to powering an inclusive future for all. We value diversity, equity, and inclusion and strive to create a workplace culture that reflects these values. If you are passionate about driving business growth, improving customer satisfaction, and making a meaningful impact, we encourage you to apply for this exciting opportunity.

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