Customer Service Officer with Multitasking Skills
5 days ago
We are seeking a highly skilled and enthusiastic Customer Service cum Admin Officer to join our team at P-SERV PTE LTD.
Job Summary:
This is a full-time position that requires the candidate to be available on Mondays to Fridays from 8.30am to 6:30pm.
About the Role:
The successful candidate will be responsible for providing top-notch customer service, handling difficult customers professionally, and completing necessary checklists before customer interviews with Officers.
Key Responsibilities include:
- Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
- Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
- Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
- Conduct operational checks and replenish collaterals at the service center each day
- Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
- Respond to telephone and email inquiries
- Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.
Requirements:
To be successful in this role, you will need:
- Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
- Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
- Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
- A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues
Working Hours:
Mondays to Fridays (8.30am - 6:30pm)
Estimated Salary Range: SGD $25,000 - SGD $35,000 per annum
-
Singapore P-SERV PTE LTD Full timeJob SummaryWe are seeking a highly skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer. This is an excellent opportunity for someone who excels in multitasking, has strong communication skills, and can work effectively in a fast-paced environment.
-
Executive, customer service
1 week ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Multitask Service Professional
1 week ago
Singapore WGT EHR Pte Ltd Full timeCompany OverviewWelcome to WGT EHR Pte Ltd, a dynamic and customer-focused organization.Job SummaryWe are seeking an exceptional Multitask Service Professional to join our team. As a key member of our service crew, you will play a vital role in delivering excellent customer experiences and maintaining the high standards of our dining areas and bar...
-
Singapore PERTINENT LAW LLP Full timeJob OverviewPertinent Law LLP, a dynamic and innovative law firm, is seeking a highly motivated individual for the position of Admin Assistant / Executive.Key Requirements:Strong ability to multitask effectively and efficiently manage multiple tasks simultaneously.Quick learner with a proactive attitude and excellent problem-solving skills.Ability to work...
-
Customer service executive
2 days ago
Singapore Woodlands Transport Service Pte Ltd Full timeResponsibilites Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules and...
-
Customer Service Representative
3 days ago
Singapore PROSEGUR SINGAPORE PTE. LTD. Full timeJob TitleCustomer Service OfficerAbout UsWe are PROSEGUR SINGAPORE PTE. LTD., a dynamic company seeking a skilled Customer Service Officer to join our team.Job DescriptionAs a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include:Greeting and welcoming...
-
Multitasking Administrative Professional
4 weeks ago
Singapore HITCHVA PTE. LTD. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Multitasking Administrative Professional to join our team at HITCHVA PTE. LTD.About the RoleThe ideal candidate will be responsible for handling telephone calls and inquiries from stakeholders, providing first-aid to students, and assisting with daily administrative duties such as documentation...
-
Customer Service Officer
1 month ago
Singapore HOST PTE. LTD. Full timeRoles & ResponsibilitiesAs Customer Service Officer, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer...
-
Healthcare Service Associate
5 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeWe are seeking a highly skilled Contract Patient Service Associate to provide exceptional support to our reputable healthcare partners in Singapore. As a key member of our team, you will play a vital role in ensuring the smooth operation of patient services.The successful candidate will be responsible for managing reception duties, handling enquiries and...
-
Multitasking Administrative Professional
3 days ago
Singapore WRITERS' GUILD LEARNING CENTRE PTE. LTD. Full timeAdmin Support & Customer Service ExecutiveWe're seeking a highly skilled administrative professional to join our team at Writers' Guild Learning Centre PTE. LTD.About the RoleThis is an exciting opportunity for an exceptional candidate with strong multitasking skills, excellent communication abilities, and a passion for delivering outstanding customer...
-
Multitask Kitchen and Service Associate
1 week ago
Singapore MCI Career Services Pte Ltd Full timeJob OverviewWe are seeking a highly motivated and organized Multitask Kitchen and Service Associate to join our team at MCI Career Services Pte Ltd. In this dynamic role, you will be responsible for handling both kitchen and service duties with ease.Key Responsibilities:Kitchen Assistant Tasks:Prepare ingredients and assist with basic cooking tasks.Maintain...
-
Multitasking Service Crew and Kitchen Assistant
2 weeks ago
Singapore MCI Career Services Pte Ltd Full timeAt MCI Career Services Pte Ltd, we're looking for a highly skilled Multitasking Service Crew and Kitchen Assistant to join our dynamic team. With a strong focus on delivering exceptional customer service, this role is perfect for those who thrive in fast-paced environments.Company OverviewWe are a reputable company committed to providing top-notch services...
-
Customer Service Officer
1 week ago
Singapore MORRISON EXPRESS LOGISTICS PTE LTD Full timeRoles & ResponsibilitiesAbout the RoleThe Customer Service Officer is responsible for the delivery of services to meet the requirement of the customers by coordinating with the different service providers, warehouse and other department. You will form an inegral part of the customer service team to play a critical role in driving operational excellence to...
-
Customer Service Officer
3 months ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesResponsibilitiesWe are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player,...
-
Customer Service Officer
3 months ago
Singapore MAVIS TUTORIAL CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesAt Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our...
-
Customer Service Officer
5 months ago
Singapore IHUB SOLUTIONS PTE LTD Full timeRoles & ResponsibilitiesABOUT US:iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the...
-
Customer Service Officer
9 hours ago
Singapore IHUB SOLUTIONS PTE LTD Full timeRoles & ResponsibilitiesABOUT US:iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the...
-
Customer Service Officer
1 week ago
Singapore SURPASS STAFFING PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionHandle all inbound sales enquiry (Walk-in/Emails/WhatsApp)Update and follow up with customer repair enquiry and repair statusHandling of PaymentsMerchandising Store DisplayDaily house keepingOther Adhoc admin dutiesRequirement: Minimum 2 to 3 Years ExperienceStrong verbal and written communication skills.Ability to...
-
Customer Service Officer
4 weeks ago
Singapore THE DRX CLINIC PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & Requirements Attend to patient, including registrations, updating and keeping records and arranging patients’ appointments. Involve in cashiering, dispensing, stock taking & perform other administration duties as assigned. Data entry and filling patients’ card.. Responsible for appointment bookings, reminder...
-
Singapore MCI CAREER SERVICES PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled and experienced Healthcare Professional to join our team as a Hospital Receptionist. This role will involve providing frontline customer service for registration and appointments, coordinating and booking appointments for customers, and performing administrative duties associated with clinical services.Key...