Senior Operations Coordinator
7 days ago
The Senior Operations Coordinator will play a pivotal role in overseeing the day-to-day activities of the Plant Rentals department. This position requires strong organizational and planning skills to ensure seamless operations, efficient team management, and exceptional service delivery.
Responsibilities:
1. Operational Excellence:
• Job Planning: Coordinate operational activities to prepare the team for daily tasks.
• Manpower Allocation: Ensure personnel are allocated according to job requirements.
• Client Management: Handle customer complaints and maintain positive relationships with clients.
• Inspections and Site Walks: Conduct regular inspections and site walks to ensure quality and safety standards.
2. Human Resources (HR):
• First Point of Contact: Address HR-related issues for team members promptly.
• Salary & Leave Issues: Handle salary queries, leave requests, and other HR matters.
• Claims Approval: Review and approve claims for the LT team.
3. Safety Protocols:
• Toolbox Meetings: Organize and conduct regular toolbox meetings to discuss safety practices and updates.
• Staff & Vehicle Safety: Ensure safety of all personnel and vehicles on site by monitoring safety standards.
• Issuing PPE: Manage and distribute personal protective equipment for the team.
• Work at Height Manager: Supervise work-at-height safety protocols to prevent accidents.
• Risk Management: Lead the risk management team to identify, assess, and mitigate risks effectively.
4. Procurement & Fleet Management:
• Ordering Equipment & PPE: Order necessary equipment and tools for safe and efficient task completion.
• Follow-up on Orders: Ensure timely delivery and follow-up of orders related to plants/pots or job-specific needs.
• Vehicle Management: Ensure vehicle availability and suitability for daily tasks.
• Vehicle Servicing & Inspections: Monitor vehicle servicing schedules and inspections for operational efficiency and safety.
Required Skills & Qualifications:
• Strong organizational and planning skills.
• Excellent communication skills for managing staff and client relationships.
• Proficient in HR management and addressing staff concerns.
• In-depth knowledge of safety protocols, especially in high-risk environments.
• Experience in procurement and logistics.
• Strong understanding of fleet management and vehicle maintenance.
• Ability to work under pressure and adapt to changing conditions.
Working Conditions:
• Regular field visits and inspections.
• Availability to serve as a backup driver if required.
• On-call for urgent operational needs or HR-related issues.
Salary Range:$60,000 - $80,000 per annum.
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