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Warehouse Logistics Supervisor

1 week ago

Singapore United Parcel Service Of America Full time

Key Responsibilities

The candidate will be responsible for:

  • Managing a team of warehouse staff to perform daily warehouse activities, including inbound and outbound, returns, and inventory control.
  • Planning and organizing manpower to maximize productivity and meet key performance indicators.
  • Conducting periodic cycle count activities to ensure accurate inventory control.
  • Communicating effectively with stakeholders, including clients, carrier brokers, and internal functions.
  • Preparing performance reports and metrics for management meetings.
  • Responding to customer inquiries and providing information on services, products, and order status.
  • Resolving service level issues promptly and maintaining strong customer relationships.
  • Continuously improving work processes to optimize operating costs, inventory accuracy, efficiency, and loss/damage control.
  • Handling employee performance, development, and disciplinary matters.
  • Maintaining compliance with quality, security, health, and safety standards.
  • Sustaining a clean and organized warehouse environment.