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Financial Services Anti Scam Specialist

1 week ago

Singapore Bank Of China Limited Full time

Job Summary

The Bank of China Limited is seeking an experienced Anti-Scam Specialist to join its team. This role will be responsible for handling and analyzing cases triggered by the bank's anti-scam monitoring system.

Main Responsibilities

  • Perform data analysis to enhance and formulate anti-scam parameters in the system.
  • Contact customers to perform investigation and handle scam cases.
  • Formulate system requirements and enhance business processes in accordance with regulatory requirements.
  • Work closely with other departments to handle, report and follow up on further scam-related enquiries.
  • Prepare relevant business data for regular reporting.

Requirements

  • Bachelor degree and above.
  • Relevant working experience: 1 year and above in financial industry, business analysis, product development, financial management.

Key Skills

  • Good communication and coordination skills.
  • Strong relationship building and interpersonal skills.
  • Excellent oral and written communication skills in English and Mandarin.
  • Ability to meet timelines, prioritize business needs and manage multiple projects simultaneously.
  • Ownership of results and commitment to goals.