Automated Process Specialist

4 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

Company Overview

NTU Shared Services is a centralized unit within Nanyang Technological University (NTU) that provides various administrative, operational, and support services to the university's departments and units. The primary goal of NTU Shared Services is to streamline processes, enhance efficiency, and deliver high-quality services to support NTU's mission in education and research.

 

Job Description

The Senior Executive plays a key role in driving automation initiatives as part of NTU Shared Services' Automation team. Working closely with business stakeholders, this individual is responsible for understanding business needs and designing low-code solutions to automate processes. They oversee the maintenance of implemented solutions, troubleshoot issues, and implement improvements.

 

Responsibilities

  • Collaborate with business and technical stakeholders to understand requirements and design low-code solutions
  • Design visual models, business process workflows, user interfaces, and data models
  • Document business process workflows, design specifications, technical details, and user guides
  • Utilize low-code platforms to develop end-to-end automated applications
  • Ensure data integrity, security, and proper error handling
  • Perform testing and quality assurance activities, including creating and executing test cases, debugging, and troubleshooting issues
  • Provide support and guidance to stakeholders during development, deployment, and maintenance phases
  • Develop capabilities within the team, function, and organization through individual and peer mentoring


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