Accounting Operations Assistant
4 days ago
We are seeking an experienced Accounting Operations Assistant to join our team at ACME FOCUS PTE. LTD. This role will be responsible for supporting the daily operations of our accounting firm, ensuring seamless customer service and efficient administrative tasks.
About the Role
This position involves handling various administrative duties, including but not limited to:
Key Responsibilities:
- Customer Service & Communication:
- Respond promptly to client inquiries and direct them to relevant team members.
- Provide exceptional assistance to clients, addressing their basic questions or concerns.
- Maintain a professional demeanor in all client interactions.
- Document Preparation & Proofreading:
- Review client reports for accuracy in numerical data, grammar, and formatting before submission.
- Perform calculations and cross-check data for consistency.
- Office Administration:
- Arrange courier services for outgoing documents and packages.
- Manage office supplies, including pantry items, water drums, and stationery.
- Organize and maintain hard and soft copy documents systematically for easy access.
- Client Coordination:
- Coordinate with clients to obtain signatures on documents, ensuring timely completion.
- Send reminders to customers about upcoming deadlines and follow up as needed.
- Assist in managing client relationships by providing updates and resolving minor issues.
- Support for Accounting Operations:
- Assist in preparation and organization of supporting documents for audits, tax filings, and other client-related tasks.
- Update internal records according to firm standards.
- Handle basic data entry and verify data for accuracy.
- General Administrative Duties:
- Manage schedules, appointments, and meetings.
- Maintain a clean and professional office environment.
- Perform additional administrative tasks to support day-to-day operations.
To excel in this role, you should possess the following skills and qualifications:
Essential Requirements:
- Proficiency in Microsoft Excel and Word.
- Strong attention to detail and ability to identify and correct errors proactively.
- Excellent communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Familiarity with office equipment and document management tools.
- A minimum of 2 years of experience in customer service or client-facing roles is an advantage.
We provide competitive compensation based on your experience and qualifications, with a salary range of $50,000 to $70,000 per annum. In addition, we offer ample opportunities for career growth within the company and our partner firms, along with a healthy work-life balance that prioritizes flexibility and support for our team's success.
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