Head of Payments and Receivables Product Management

3 days ago

Singapur, Singapore Citigroup Inc. Full time
Job Title: Head of Payments and Receivables Product Management

Job Summary:

The Head of Payments and Receivables Product Management is a senior leadership position responsible for managing a broad range of Payments and Receivables products across Asia South markets. The role requires leadership in setting the Payments strategy, driving product development and product management, and strong relationships with Operations, Technology, and functional stakeholders in collaboration with country and global teams.

Key Responsibilities:

  • Lead strategic product roadmaps, product development, program launches, and program marketing to gain maximum benefit from each product.
  • Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies.
  • Drive client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients.
  • Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units.
  • Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions.
  • Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field.
  • Strong product governance covering accurate record keeping, seeking product approvals, undertaking periodic risk management activities, tracking regulatory compliance, and maintaining a robust risk and control framework.
  • Maintain good working relationships with the clearing house and regulators across markets.
  • Demonstrate exceptional inter-personal skills through close collaboration with various cross-functional teams like sales, technology, operations, risk, compliance, and legal.
  • Manage acquisition targets, product financial performance, revenue performance, and expense management goals.
  • Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities.
  • Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions, and client management.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
  • Hire and retain the best quality talent. Guide the team in the right strategic direction and provide them with the required support to meet their goals.

Qualifications:

  • Over 15 years of relevant experience.
  • Over 8 years of managerial experience.
  • Required Licensing/Registration: Series 7, Series 24, Series 66.
  • Experience managing in a global and matrixed environment including managing cross-functional areas with direct and indirect reports.
  • Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles.
  • In-depth knowledge of industry and competitor products/services.

Education:

  • Bachelor's degree/University degree or equivalent experience is a MUST.
  • Master's degree is

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