Trainer Coordinator

1 day ago

Singapore beBeeProgramme Full time $52,000 - $88,000
Programme Manager
We are seeking an experienced Programme Manager to oversee training programmes and events. This role involves managing a pool of trainers, ensuring programme quality, and coordinating operational logistics. You will be the key liaison between stakeholders, trainers, and internal teams to ensure smooth execution and continuous improvement of our programmes.

Key Responsibilities:
  • Project Management: Facilitate trainer recruitment, onboarding, training, and engagement; Coordinate and assign trainers for sessions and ensure effective replacements when needed; Monitor trainers' performance through observation and after-action reviews (AARs); Oversee project finances including invoicing and tracking of projected billing.
  • Client & Stakeholder Management: Act as the primary point of contact for clients and stakeholders; Build and maintain strong relationships to support programme success; Provide timely updates and reports to clients.
  • Programme Operations & Coordination: Oversee project coordination with clients and trainers; Provide on-site support and coordination, ensuring smooth operations, conflict mitigation, and documentation.
  • Programme Quality Assurance: Observe and assist in coaching trainers during sessions to ensure quality delivery standards with the support of experienced trainers; Ensure trainers' report quality and provide feedback for continuous improvement.
  • Process Improvement: Continuously review and improve systems and processes for programme delivery.

Requirements:
  • 3-5 years of experience in project, operations, and stakeholder management;
  • Strong organisational, communication, and interpersonal skills;
  • Proven ability to manage multiple projects and stakeholders simultaneously;
  • Detail-oriented, proactive, and committed to quality and continuous improvement;
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic reporting tools;
  • Willingness to work on-site during weekends and evenings when required.

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