Service Crew Member
4 days ago
Job Summary:
SUZETTE INTERNATIONAL PTE. LTD. is seeking a skilled Service Crew to join our team. As a Service Crew, you will be responsible for providing exceptional customer service, ensuring smooth operations, and maintaining high standards of service quality.
Key Responsibilities:
- Assist Shop Manager and Assistant Managers in managing daily operations, ensuring a seamless customer experience
- Communicate effectively with service staff, ensuring they meet established service standards consistently
- Offer friendly and efficient service to guests, addressing their needs, complaints, and enquiries
- Process guest orders, ensuring prompt preparation and service of items
- Supervise services and catered events, maintaining neatness and cleanliness of service ware
- Assist in setup and clear down of front and back of shop operations
Requirements:
- Experience in F&B/Retail operations is an advantage, preferably in luxury goods industry
- Well-groomed appearance
- Good communication and interpersonal skills
- Hands-on, customer-focused, and drive, efficiency, and assertiveness are required
- High initiative and positive attitude
- Strong interest in Japanese Sweets culture
- Passion to expand Sweets industry in Singapore
Tell Employers What Skills You Have:
Troubleshooting, Interpersonal Skills, Customer Care, Sanitation, Cashiering, Customer Satisfaction, Team Player, Customer Service, People Management, Service Delivery, Luxury Goods
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